Scribta, Inc. · Effective Date: February 8, 2026 · Version 3.2
These Terms of Service ("Terms") govern access to and use of Scribta's public website and its cloud-based workforce management platform and related services (collectively, the "Services") operated by Scribta, Inc. ("Scribta," "we," "us," or "our").
These Terms form a binding agreement between Scribta and the Customer. By creating an account, purchasing a subscription, or otherwise accessing or using the Services, the Customer agrees to be bound by these Terms and the Privacy Policy.
IF YOU ARE USING THE SERVICES ON BEHALF OF AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU HAVE AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS.
If the Customer has entered into a separate written agreement with Scribta governing use of the Services (including an enterprise or negotiated agreement), that agreement will control in the event of a conflict.
"Customer" means the individual or legal entity that creates an account, purchases a subscription, and enters into these Terms with Scribta.
"Account Owner" means the Customer's designated administrator with authority to manage billing, data, and access.
"Authorized Users" means individuals authorized by the Customer to access the Services on the Customer's behalf, including employees, contractors, and agents.
"Your Data" means all data submitted to the Services by the Customer or its Authorized Users.
The Customer must be at least eighteen (18) years old and legally capable of entering into binding agreements. Authorized Users may access the Services only as permitted by the Customer.
4.1 Account Creation: Access to the Services requires account registration. The Customer agrees to provide accurate, current, and complete information and to keep such information up to date.
4.2 Account Security: The Customer is responsible for maintaining the confidentiality of credentials and for all activity occurring under its account, including actions of Authorized Users.
4.3 Authorized Users: Authorized Users may access the Services solely on behalf of the Customer. Authorized Users do not have independent rights under these Terms and may not assert claims against Scribta. The Customer is responsible for all acts and omissions of its Authorized Users.
If an Authorized User previously accepted these Terms, such acceptance is deemed to have been made on behalf of the Customer and does not create an independent contractual relationship with Scribta.
The Scribta public website is provided for informational purposes only. The Services are provided pursuant to a paid subscription and these Terms. The Customer agrees not to rely on website content, marketing materials, or documentation as contractual commitments.
Scribta provides cloud-based workforce and project management tools, which may include:
Features and functionality may change, evolve, or be discontinued at Scribta's discretion.
The Services do not provide legal, accounting, payroll, tax, or regulatory advice.
7.1 Pricing: Access to the Services requires a paid subscription. Pricing is available through the billing interface. Scribta may modify pricing with at least thirty (30) days' notice.
7.2 Free Trials: Free trials may be offered at Scribta's discretion and may require a valid payment method.
7.3 Billing: Subscriptions are billed monthly in advance. Fees are non-refundable except as required by law.
7.4 Per-User Fees: Billing may be based on the number of active Authorized Users. Fees adjust automatically based on account usage.
7.5 Taxes: All fees are exclusive of applicable taxes, duties, or levies, which are the Customer's responsibility.
7.6 Payment Processing: Payments are processed through third-party providers such as Stripe, Inc.
8.1 Customer Data: As between Scribta and the Customer, the Customer retains ownership of Your Data, including data submitted by Authorized Users.
8.2 License to Scribta: The Customer grants Scribta a limited, non-exclusive, royalty-free license to host, process, transmit, and display Your Data solely as necessary to provide the Services, maintain system security, comply with legal obligations, and perform internal diagnostics and analytics.
8.3 Aggregated and Anonymized Data: Scribta may create and use aggregated, anonymized, or de-identified data derived from Your Data for analytics, benchmarking, product improvement, security, and business purposes, provided such data does not identify the Customer or any individual.
8.4 Scribta Intellectual Property: The Services, including all software, technology, designs, and content, are owned by Scribta and protected by intellectual property laws. No rights are granted except as expressly stated.
The Customer and Authorized Users agree not to:
10.1 Message and Data Rates: Standard message and data rates may apply to SMS notifications sent by Scribta. Rates vary by carrier and are determined by your wireless service provider. Scribta is not responsible for carrier charges.
10.2 Message Frequency: Message frequency depends on your use of the Services and platform activity. Typical notifications include timesheet reminders, job alerts, approval updates, and shift notifications. Frequency may range from daily to weekly based on operational needs.
10.3 Opt-Out Instructions: To stop receiving SMS notifications at any time, you may:
Opting out does not affect email notifications or account access.
10.4 Support Contact: For questions about SMS notifications or to request removal, contact Scribta Support at support@scribta.com or call your Account Manager.
10.1 Roles: The Customer acts as Data Controller. Scribta acts as Data Processor.
10.2 Processing: Scribta processes personal data only in accordance with the Customer's instructions, these Terms, and applicable law.
10.3 Subprocessors: Scribta may engage subprocessors for hosting, payments, email, and related services.
10.4 Security: Scribta implements reasonable technical and organizational measures to protect personal data.
10.5 Data Processing Agreement: Where required by law, Scribta's processing is governed by a separate Data Processing Agreement incorporated by reference.
The Services are provided on an "as available" basis. Scribta does not guarantee uninterrupted access or specific uptime levels.
Support is available via email during standard business hours.
12.1 By Customer: The Customer may cancel at any time. Cancellation takes effect at the end of the billing period.
12.2 By Scribta: Scribta may suspend or terminate access immediately for breach, non-payment, abuse, security risk, or legal compliance.
12.3 Effect of Termination: Upon termination, access ends. Scribta will retain Your Data for thirty (30) days for export unless retention is required by law.
Only the Account Owner or authorized administrators may export or request deletion of Your Data. Data will be provided in a commonly used machine-readable format.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SCRIBTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
To the maximum extent permitted by law:
The Customer agrees to indemnify and hold harmless Scribta from claims arising from:
Scribta is not responsible for the Customer's compliance with labor, employment, wage, tax, or regulatory laws.
Disputes shall be resolved by binding arbitration under AAA rules in New York, NY, except that injunctive relief may be sought for IP or security violations.
Class actions are waived.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Scribta may update these Terms. Material changes will be communicated at least thirty (30) days in advance, except where changes are required by law.
These Terms constitute the entire agreement. Unenforceable provisions do not affect others. Failure to enforce is not a waiver. Scribta may assign these Terms without restriction. Sections relating to IP, data ownership, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
For questions about these Terms, legal inquiries, or support requests, please visit our Contact page at scribta.com/contact.
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